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NJP 211 Legal Follow Up Call Survey

*1. What is your zip code?

2. To which legal service agency(s) were you referred?

3. (for fax referrals) Has the provider contacted you?

4. If yes, did they contact you within the specified time?

5. If no, how long did it take them to contact you?

6. (for phone referrals) Of the legal referrals given to you by 211, how many agencies have you contacted on your own?

7. Were any of the legal agencies referred to you by 211 able to help you?

8. Did the service received help resolve your legal issue?

9. What, if anything, made it difficult to get legal help? (Check all that apply.)

10. Do you have any final comments about your legal referrals from 211?


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