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Our friends over at Iowa Legal Aid are looking for a Director of Program Administration, a position whose responsibilities include overseeing LSC grants like TIGs.


In addition to their general programs Iowa Legal Aid has several special projects. One good one is their Youth Link Project where they assist young adults who are aging out of foster care with legal assistance with some of the issues inherent in being an independant adult. Another is the legal Hotline for Older Iowans where they provide immediate access to an attorney to help those over 60 with elder related law issues.


You can find the application as a PDF here and the original posting here.


Director of Program Administration

Position: Director of Program Administration in Iowa Legal Aid’s Administrative Office in Des Moines.

Iowa Legal Aid:  Iowa Legal Aid, founded in January, 1977, serves low-income Iowans in all 99 Iowa counties through ten regional offices located around the state. The program is governed by an 18 person Board of Directors, with a budget of approximately $9 million.  Funding for the program comes from over 100 sources including the national Legal Services Corporation (LSC), the state of Iowa and many United Way agencies.  The program has a long history of high-quality legal representation and has a comprehensive community legal education component.  LSC, Iowa Legal Aid’s primary source of federal funding, conducted a “Program Quality Visit” of Iowa Legal Aid in 2015.  The review concluded:

Iowa Legal Aid is a very accomplished, productive, and organized program providing high quality, effective and efficient legal services to its clients. Some of the strengths include a dedicated, highly professional, well-respected and knowledgeable staff, excellent leadership, a well organized and proficient intake system, superior strategic planning and a supportive and dedicated board.

More information about Iowa Legal Aid can be found at and

Responsibilities:  The Director of Program Administration is responsible for the fiscal and administrative operations of Iowa Legal Aid and is directly accountable to the Executive Director.  Duties include, but are not limited to:

  • Development, implementation and oversight of the program’s annual budget and budget revisions, as well as monthly reports to the Development, Finance and Audit Committee of Iowa Legal Aid’s Board of Directors.

  • Serve as the primary contact for the program’s independent public accountants in the performance of the annual audit, including planning, coordination and facilitation of the completion of the program’s annual audit and completion of the annual IRS 990.

  • Assist and supervise the Fiscal Manager in the management of the program’s cash assets and bank accounts; review and approve monthly accounts payable, journal entries, expense claims, ACH transactions, and payroll; supervise the Technology Advocate and assist with planning and oversight of the program’s IT systems.

  • Ensure the program’s compliance with LSC’s Audit Guide for Recipients and Auditors, Accounting Guide and Compliance Supplement for Audits of LSC Recipients. Included in these responsibilities is the management of the program in accordance with the regulatory policy set forth in the LSC Act, Regulations and instructions.  

  • Provide oversight of fiscal requirements related to non-LSC grants and assist in preparation of grant budgets/documents in conjunction with the program’s development activities.

  • Serve as the chief financial officer for the Iowa Legal Aid Foundation, including the review and approval of financial transactions, managing the Foundation’s financial accounts, preparation of monthly financial reports for board review, and facilitating the completion of the annual IRS 990 nonprofit tax return for the Foundation.

The Director of Program Administration also has duties related to general program administration, human resource management and information technology (e.g. negotiate leases, assist with collective bargaining, coordinate acquisition of professional liability and multiperil insurance).

Qualifications:  Excellent grasp of accounting principles for not-for-profits; excellent writing and problem-solving skills; highly organized with a proven ability to meet deadlines; experience with human resource management; able to work as part of a team; interest in working with the problems confronted by low-income Iowans; competence with technology.

Salary/Benefits:  Salary dependent on experience.  Excellent fringe benefits which are competitive with comparable positions in the legal services community.

Applications:  Submit letter of application, resume, recent representative writing sample, salary history and expectations, and names, addresses and telephone numbers of at least three professional references to:

Dennis Groenenboom, Executive Director, Iowa Legal Aid

1111 Ninth Street, Suite 230 • Des Moines, Iowa  50314-2527 • 515-243-2980, ext. 1620

Equal Opportunity Employer -- PLEASE POST OR CIRCULATE





Here are a couple of position that have recently opened up at the Cyberlaw Clinic based at Berkman Klein Center for Internet & Society at Harvard Law School. The Clinic is on the leading edge of research in cyber law and has an impressive list of alumni, these positions will have you doing interesting work with talented people.


Particularly interestingly the Clinic has spent a considerable amount of time working on access to justice and in 2010 assembled a report on best practices.


Also they are active on Twitter, go over there and give them a follow.




The Cyberlaw Clinic at Harvard Law School -- based at the Berkman Klein Center for Internet & Society -- is seeking attorneys to join its unique practice and teaching team:  a Clinical Instructor and one or two Clinical Fellows.  These positions will round out and expand the Clinic's cohort of faculty and staff, which manages and supervises cases and projects involving intellectual property, civil liberties, privacy, human rights, speech, and beyond.

Job listings are available via Harvard, as follows:

  Instructor --

  Fellow(s) --

Clinic clients and collaborators include mission-driven startups, non-profit advocacy organizations, scholars and researchers, government institutions, and creators of all stripes.  The Clinic employs a fairly traditional law school clinical teaching model to offer pro bono legal services on tech issues.  HLS students enroll for credit and gain practice experience by advising and representing clients, under the supervision of experienced practitioners.  Details about the Clinic and the kinds of cases and projects that comprise its docket are available at

The Fellow(s) and Instructor will be involved in leading teams of Harvard Law students as they complete pro bono work for clients, ranging from transactional works to advisory to advocacy.  They will also participate in the greater Berkman Klein Center community.

The Cyberlaw Clinic team is passionate about technology and its power to promote innovation in the public interest and about educating and mentoring future lawyers.  The Clinic is open to hearing from a wide variety of applicants with a range of areas of legal specialization.  The Clinic would be particularly happy to hear from candidates with transactional backgrounds; an interest in government use of technology and civic innovation; and -- generally -- experience with and curiosity about law and policy issues that lie at the intersection of IP, privacy, and speech.

About the Cyberlaw Clinic

The Clinic provides high-quality, pro-bono legal services to appropriate clients on issues relating to the Internet, technology, and intellectual property. Students enhance their preparation for high-tech practice and earn course credit by working on real-world litigation, client counseling, advocacy, and transactional / licensing projects and cases. The Clinic strives to help clients achieve success in their activities online, mindful of (and in response to) existing law. The Clinic also works with clients to shape the law’s development through policy and advocacy efforts. The Cyberlaw Clinic was the first of its kind, and it continues its tradition of innovation in its areas of practice. The Clinic works independently, with law students supervised by experienced and licensed attorneys.  In some cases, the Clinic collaborates with counsel throughout the country to take advantage of regional or substantive legal expertise.  More information is at



A 5 part video series on "Website Design" by idealware is part of our online training and covers important aspects one must consider when creating a legal aid organization's website. We added closed captioning to this series to improve the accessibility of these videos.

'Defining Your Website Goals' - Helps you narrow your website's goals to make sure it fulfills it's purpose in the most effective way possible.

'Is your Website Usable?' - Describes ways to ensure your website is usable and valuable to your audience. 

'Improving Your Website's Accessibility' - Explains how to make your website accessible to all, including those with disabilities or other limitations, so as to provide equal access to justice for everyone.

'Auditing Your Website's Design, Content, and Forms' - Describes the importance of the content, appearance and navigation of your website and the message it sends to your audience.

'Optimizing Your Website For Search Engines' - Explains how to optimize your website's content so it appears more prominently in search results.

This video series, along with all of our online training videos, are archived on our Youtube channel NTAPvideos. Please subscribe to our channel!




In this webinar we learned what VoIP and Unified Communications is and how it was implemented at Northwest Justice Project and Legal Aid Services of Oklahoma. A Unified systems gives it’s users far more flexibility than a traditional system. In the past a number would be tied to a single phone in a unified system not only can you have it ring through to some combination of your computer and multiple phones you can change it on the fly and even automate it to change depending on the time of day.


In addition since everything is unified record keeping is much easier. The system can be easily set up to do things like keep track of every single call you make, handy both for improving services and for grant reporting.

The big catch is to get all these benefits you need to put some thought into setting up the system. Something to watch out for that was highlighted during this webinar is a sub par connection to the internet. It is important to spend necessary money to get a connection that not only has the required capacity but also the more reliable connection. Providers targeting consumers rather than business tend to have more down time, and when your entire operation runs through the internet that can cripple you while it’s happening.

Presented by

William F. Guyton, Jr. - Director of Information & Technology

James Logan - Northwest Justice Project


Here are the materials used in James’s presentation and William’s presentation


A survey can be found here, filling it out helps us produce more and better content for you.

A handy tool mentioned is HelloFax, a more civilized alternative to the fax machine.


Lean the LawLearn The Law is a repository for useful classes, checklists, and trainings that are community created and freely available. Here they take legal problems and break them down into small steps and then walk the user through them one at a time.


Checklists are an underrated tool, the book The Checklist Manifesto was written on the topic and and was one of the inspirations for Learn The Law. In addition to going into a lot of detail on how they work and how to make good checklists it explores some of the stories of how they are being used around the world.


Without diving too deep here a few of the things checklists can do


  • Break large tasks into manageable pieces

  • Insure no details are missed

  • Visually progress through a task


Here is a screenshot from one of the checklists. We can see it has broken the task down into discrete tasks, provided guidance and the resources required at each step, and shows visually how far along in the process we are. This is simple enough that someone representing themselves could use this, at the same time an attorney can use this as they go to double check and make sure they didn’t overlook any steps.


Creating your own checklist is easy, there are detailed instructions provided here. Pretty much anything which as a definite start and end and doesn’t have very much variation is suitable for adaption. The value of these resources grows exponentially with the amount of content so I strongly encourage everyone to check this out and if it seems like something that would be handy make something. Remember that you don’t have to start from scratch, if there is something you like that is for another state there is a good chance you can reuse some of the structural elements.


This video is a bit old but some of the people involved in Learn the Law talk about it.