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A Whirlwind Tour of User Experience Techniques on a Shoestring

The emphasis on “customer” and “user experience” in the corporate world has resulted in a a host of techniques that are directly applicable to legal aid technologies at every stage in a project.  What can you easily do to better understand what will work for your own “customers”—whatever users you’re trying to serve-- without blowing out your budget?

Using examples from both the corporate and the legal aid world, potentially including the recent Ohio website planning phases and Florida portal user testing, we’ll show how you can improve the user experience on your own site on any budget.

Speakers: Laura Quinn, Laura Quinn Consulting, plus additional speakers TBD

Time: 1 PM Eastern, Noon Central, 11 AM Mountain, 10 AM Pacific
Cost: Free

You must register to attend:

For questions about these trainings, please contact Sart Rowe of Northwest Justice Project at This training will be recorded for later posting on LSNTAP.orgs website and NTAP YouTube Channel.

Wednesday, May 30, 2018 - 10:00am to 11:30am